Frequently Asked Questions
- SHIPPING INFORMATION
Most purchases are shipped from our warehouses, to arrive within eight business days. Special conditions sometimes apply to the delivery of oversize items, perishables or merchandise shipped directly from the supplier.
- CAN AN ORDER BE SHIPPED TO A FOREIGN COUNTRY?
At present, we ship only within the India. If you have bulk requirement, please do contact us and our executive shall revert to you.
- CAN I PLACE AN ORDER FROM A FOREIGN COUNTRY?
To place an order from a foreign country for delivery within the India, please buy online and provide the shipping address in India.
- USING THE SHOPPING CART
To place a product in your shopping cart, select size and quantity, and then click the “add to cart” button on the right side of the product detail page. Use the “continue shopping” button to continue browsing, or click “check out” to complete your order. Remember, by clicking the link in the upper right-hand corner of your screen, you may view your shopping cart at any time. This allows you to add, change or delete items whenever you like.
When you’re ready to complete your order, be sure to review all of the items you’ve placed in your shopping cart. If you decide that you don’t want a particular product, check “Remove”. Once you have all the items you wish to purchase, click the “CHECKOUT” button.
- SHIPPING & BILLING
Once you’ve clicked “CHECKOUT,” you’ll need to provide your billing and/or shipping information, choose a shipping method, and select your method of payment. We accept Cash Deposit, Cheque, Draft, and Internet Banking for India. If you’re paying with a Credit Card, Debit Card enter the number without spaces or dashes.
- REVIEW & PLACE YOUR ORDER
Be sure to review all of the information you provided, and make any necessary changes before making the payments. Once you place your order, you will see a confirmation page with your confirmation number. We will send you a confirmation e-mail message when your order ships.
- VIEWING ORDERS
You may view all the orders places by logging into “My Account” link located on the top corner of every page.
- UPDATING ACCOUNT INFORMATION
We suggest keeping all the information like address, contact numbers etc upto date for best customer service.